RE Signature Services Online Privacy Policy Agreement

RE Signature Services LLC (“RE Signature Services,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains the personal information we collect, how we use and share it, how we protect it, and the choices available to you when you visit our website, contact us, book an appointment, or use our services.

1. Personal Information We Collect

We collect only the information reasonably necessary to operate our business and provide requested services. Depending on how you interact with us and the service requested, this may include:

- Name, email address, telephone number, and mailing or service address;

- Appointment, scheduling, and transaction information;

- Information submitted through contact, booking, or intake forms;

- Government-issued identification information when required for a service;

- Document and transaction details related to notarization or signing services;

- Signatures and information required for applicable notarial records;

- Information necessary for fingerprinting, Form I-9 verification, wedding officiating, apostille facilitation, or other requested services;

- Information associated with payments processed through our payment providers;

- Communications you send to us; and

- IP address, browser, device, cookie, and website usage information that may be collected when you use our website or online services.

For Remote Online Notarization, the technology provider used to complete the notarization may also collect or maintain information required for identity verification and the electronic notarization process, including identification information, credential analysis results, electronic journal records, and audio-visual recordings.

2. How We Collect Information

Information may be collected when you:

- Visit or interact with our website;

- Submit a contact, booking, or intake form;

- Schedule or pay for an appointment;

- Communicate with us by phone, text message, email, or other means;

- Provide documents or information necessary to complete a requested service;

- Complete an in-person or Remote Online Notarization; or

- Otherwise interact with RE Signature Services.

Some information may also be collected or processed through third-party platforms we use to operate our business and provide services.

3. How We Use Your Information

We may use personal information to:

- Respond to inquiries and provide requested services;

- Schedule, confirm, manage, and complete appointments;

- Process payments and maintain transaction records;

- Verify identity and satisfy requirements applicable to a requested service;

- Maintain required notarial, business, and transaction records;

- Communicate confirmations, reminders, scheduling updates, payment notifications, and other service-related information;

- Operate, maintain, secure, and improve our website and services;

- Prevent fraud, misuse, or security issues;

- Comply with applicable laws, legal obligations, or valid legal requests; and

- Send marketing or promotional communications in accordance with your communication preferences and applicable law.

4. How We Share Information

RE Signature Services does not sell or rent your personal information.

We may share personal information when reasonably necessary to provide a requested service or operate our business, including with service providers that assist with payment processing, scheduling, communications, website operations, document management, Remote Online Notarization, shipping, or other business functions.

Information may also be disclosed:

- At your direction or with your consent;

- When necessary to complete a service you requested;

- To government agencies or other entities involved in processing a requested service;

- When required by law, subpoena, court order, or other valid legal process; or

- When reasonably necessary to protect our rights, property, business, or users.

Mobile opt-in information and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

Third-party providers process information according to their own terms and privacy practices.

5. Communications & Marketing

When you provide your contact information in connection with an inquiry or appointment, we may use it to send service-related communications, including confirmations, reminders, scheduling updates, payment notifications, and information necessary to provide the requested service.

Marketing and promotional communications may be sent in accordance with your communication preferences and applicable law.

You may opt out of marketing text messages by replying STOP and may opt out of marketing emails using the unsubscribe link provided in the email.

Opting out of marketing communications does not prevent us from contacting you regarding an active inquiry, appointment, transaction, or other service-related matter.

6. Cookies & Website Information

Our website may use cookies and similar technologies to support website functionality, understand how visitors interact with the website, and improve the user experience.

Depending on the tools used on our website, cookies may include functional, analytical, or third-party cookies.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

Our website may contain links to third-party websites. RE Signature Services is not responsible for the privacy practices or content of websites we do not control.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide requested services, maintain appropriate business and transaction records, comply with applicable legal and recordkeeping requirements, resolve disputes, and enforce agreements.

Certain information associated with notarial acts or other regulated services may be retained for the period required by applicable law.

Information maintained by third-party service providers may be subject to their own retention requirements and policies.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or loss.

We also use third-party platforms and service providers to support certain business operations. Those providers maintain their own security practices and safeguards.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Choices

You may contact us to ask about personal information we maintain about you or request that information be corrected or deleted. We will respond to requests as required by applicable law and may need to verify your identity before processing a request.

Certain information may not be eligible for correction or deletion when we are required or permitted to retain it for legal, regulatory, notarial, recordkeeping, fraud-prevention, dispute-resolution, or other legitimate business purposes.

You may change your communication preferences or opt out of marketing communications at any time. Where applicable law provides additional privacy rights, we will honor those rights as required.

10. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through our website.

If we learn that personal information from a child under 13 has been collected through our website without appropriate authorization, we will take reasonable steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable requirements. The current version will be posted on our website.

12. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or personal information you have provided to us, contact:

RE Signature Services LLC
Email: [email protected]
Phone: (609) 297-8589